1. Appointments & Bookings
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Appointments can be made online, by phone, or in person, subject to availability.
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We recommend arriving at least 5–10 minutes early to ensure your service starts on time.
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Late arrivals may result in shortened service time or rescheduling, with full service charges still applying.
2. Cancellations & No-Shows
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We kindly request at least 24 hours’ notice for cancellations or rescheduling.
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Cancellations made within 24 hours of the appointment time may be subject to a cancellation fee.
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No-shows may be charged up to 100% of the service cost and may be required to prepay for future bookings.
3. Payments
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Payment is due at the time services are rendered.
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We accept cash and approved credit/debit cards. Accepted payment methods may vary.
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Prices are subject to change without prior notice.
4. Refunds & Redo Policy
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All services and products are non-refundable.
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If you are not satisfied with a service, please notify us before leaving the salon.
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Redo services may be offered at our discretion within 48 hours of the original appointment, provided the issue is due to workmanship and not customer-caused damage.
5. Health & Safety
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Please inform our technicians of any medical conditions, allergies, infections, or injuries prior to receiving services.
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We reserve the right to refuse service if we believe it may pose a risk to your health or safety.
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Clients with contagious nail or skin conditions may be asked to reschedule.
6. Personal Belongings
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We are not responsible for lost, stolen, or damaged personal items.
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Please keep your valuables with you at all times.
7. Children & Guests
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For safety and comfort reasons, children must be supervised at all times.
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We reserve the right to refuse service if a child or guest disrupts the salon environment.
8. Conduct & Right to Refuse Service
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We maintain a respectful and professional environment.
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Abusive, inappropriate, or threatening behavior toward staff or other clients will not be tolerated.
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We reserve the right to refuse or discontinue service to anyone at any time.
9. Gift Cards & Promotions
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Gift cards are non-refundable and cannot be redeemed for cash.
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Promotions and discounts cannot be combined unless stated otherwise.
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Expiration dates and specific terms may apply to promotions.
10. Photos & Marketing
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We may take photos or videos of our work for marketing purposes.
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By receiving our services, you grant us permission to use such images unless you notify us otherwise in writing.
11. Liability
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Our salon is not liable for any allergic reactions, injuries, or damages resulting from services when clients fail to disclose relevant health information.
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Services are provided at the client’s own risk.
12. Changes to Terms
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We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
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The latest version will always be available at our salon or on our website.
